* This article only applies to white label partners using their own Twilio account.

 



Trusthub Registration for White Label Partners


How to register as an ISV:


  1. Login to your Twilio account

  2. Navigate to the Trust Hub section in Twilio

    1. As of the recording of this video it is located here:


  1. Create a Primary Business Profile

    1. In this step you’ll need to provide several pieces of information about your business. 

      1. You’ll need to have your tax id (EIN#) ready as well

      2. Complete all the info and click submit.



  1. Once you’ve completed the primary business profile registration click on: Go to A2P Messaging

    1. Note: It may take a few days to get your primary business profile approved. You can’t move on to this step until you’re approved.




On this next screen you need to complete step 1 and 2. 

You’ve already taken care of #1 so now it’s time to Register your Standard Brand.


Complete all the info on the standard brand registration screen.


  1. After you’ve registered your brand successfully click on Brands on the left menu

    1. On the brands page you’ll be able to locate your Trusthub SID and your Trusthub primary customer profile SID. Copy this info.




  1. Now go back to your white label admin panel

    1. Click on your profile at the top right of the screen

    2. Now Click Trust Center


Complete the 2 fields below and click Save. You’re done!